This is a very good starter machine. It is extremely quiet and smooth. I like the programs. Having something that changes every few minutes helps to alleviate some of the monotony. Assembly was very easy and it was delivered quickly.As to the claims the pulse monitor is a bit like a stopped clock. It is right sometimes but you are never sure when. When I looked into buying a separate monitor it turns out they cost almost as much as the machine. So I guess I will learn to count my own if I decide I really need it. The bit about it being cushioned seems a stretch. I prefer to exercise in socks and it was comfortable enough for that so I am happy on that score even though I dont find the description accurate. As others have pointed out the incline is tiny. It is a would-be-nice thing but not a deal breaker.Overall it meets my needs perfectly at this time.